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PRIVACY POLICY

The user acknowledges that upon entering this website, whether directly or through any third-party website, they automatically become subject to the privacy policy of SAMS Innovative Services Private Limited [SIS].

This Privacy Policy pertains to the gathering, utilisation, and disclosure of personal data, including special or sensitive personal data, by SAMS Innovative Services Private Limited and Raj Digital Pvt Ltd. (“Raj Digital“, “RICR,” “we,” or “our”). Personal Data refers to information concerning an individual (“you” or “your”) as more comprehensively defined below. SIS is dedicated to safeguarding your privacy, ensuring a secure experience on our website, and maintaining the security of our products and services (collectively referred to as “Products”).

This policy encompasses the RICR.in website and all its subdomains under RICR.in and rajdigital.com. For our Terms of Service, kindly refer to the provided link.

The document outlines SIS, its subsidiaries, and affiliated companies' practices in handling information, detailing how we collect and use the information you furnish during your use or access of our systems through online interfaces (e.g., website, mobile applications, etc.) collectively known as “Company Systems.” In this Privacy Policy, “Personal Data” denotes any information that can individually identify a person, including but not limited to, name, email address, postal or physical addresses, title, and other personally identifiable information. Your use of our services or products implies that you have read, comprehended, and agreed to be bound by the detailed policy presented here.

We, unless expressly stated otherwise, will act as the processor of the Personal Data provided, collected, and/or processed in accordance with this policy. This policy extends to all information collected through the Company Systems and/or during your use of SIS services.

Notably, this policy does not extend to, and SIS disclaims any responsibility for, information collected by any third party, whether through Company Systems, links on the Company Systems, advertisements, or through bots or crawlers.

This policy may be updated from time-to-time so we recommend that you regularly review this policy each time you return to our website.

HOW WE COLLECT INFORMATION

We will solely collect information that you willingly share with us, allowing you to choose the extent of information you disclose through the Company Systems. The following information may be collected in connection with your use of the Company's Systems:

  1. Personal or Personally Identifiable Information (PII) required for registration and continued use of the Company Systems or to avail SIS services, including but not limited to your name, title, gender, date of birth, email address, father’s name, telephone numbers, profile/display picture, login details, country/state/postcode or city of residence, physical address, educational and employment details (including grades, graduation year, workplace, job position, salary), resume/CV, and information related to social profiles (e.g., Facebook, Google, GitHub).
  2. Any additional information voluntarily provided by you, such as updates to your account and profile, form submissions, survey feedback, articles written on the Company Systems, or use of any features within the Company Systems.

Your Personal Data is collected and processed as part of the following activities related to our Products:

       Account registration, utilisation of specific Product features, test creation or participation, and report generation based on information gathered from Product use.

       Seeking service and support for our Products, event registration, participation in online surveys, and engagement in discussion groups or forums.

       Newsletter subscriptions and customization of content for relevance.

Please refrain from including any personal, personally identifiable, or sensitive information unless explicitly requested by SIS during registration or other applicable processes. SIS reserves the right, at its absolute discretion, to delete any information that violates the terms of this policy without incurring liability.

Periodically, we may use information received from your affiliated entities, business partners, and third-party sources, combining it with your account information on the Company Systems. For instance, if you access our Company Systems through third-party platforms like Facebook, Twitter, or LinkedIn, we may receive your registration information and update it in conjunction with the information collected through our Company Systems.

If governed by United States laws, we may obtain reports, including credit history checks and criminal database checks, to the extent permitted by applicable laws. If you are outside the United States, SIS may obtain reports related to criminal background or registered sex offender checks. This may involve using your information, such as your full name and date of birth.

The General Data Protection Regulation (GDPR), designed to grant EU citizens more control over their data, applies to all relevant controllers or processors dealing with the Personal Data of EU citizens, regardless of their location. GDPR serves as a comprehensive privacy and security law safeguarding Personal Data.

 

Additionally, SIS may automatically gather certain information about your usage of our products through methods such as cookies and other tracking technologies. Automatically collected information encompasses cookies, page views, geolocation data, IP (Internet Protocol) addresses, browser and Operating System (OS) types, Internet Service Provider (ISP), files viewed and downloaded from our websites, as well as referral and exit pages, and clickstream data. This data is perpetually retained and is not subject to deletion. It is stored in the form of logs or in third-party tracking and analytics software, such as Google Analytics, LinkedIn Insights, and similar tools.

OUR COOKIE POLICY

SIS utilises cookies to assist in remembering and processing items in your shopping cart. These cookies also aid in comprehending your preferences based on past or current site activity, enhancing our ability to provide improved services. Additionally, cookies are employed to compile aggregate data concerning site traffic and interaction, enabling us to enhance site experiences and tools in the future. Furthermore, cookies or other tracking technologies may be used to analyse trends, track users' movements around the website, and gather information about our user base, including location details based on IP addresses.

You have the option to set your computer to notify you whenever a cookie is being sent or to disable all cookies, a configuration achievable through your browser settings (such as Internet Explorer). As each browser differs, refer to your browser's Help menu to understand the correct method for adjusting your cookie preferences.

It's important to note that disabling cookies may deactivate certain features, impacting the efficiency of your site experience, and rendering some of our services inoperable.

SIS may collect information related to visitors and machines, including cookies, IP addresses, pageview activities, and geolocation data. Additionally, user activities on our website, such as the number of visits, time spent, and pages clicked, are also gathered.

PERSONAL DATA PROCESSING

In order to fulfil the contractual obligations between us for the services you have requested, we engage in the processing of your Personal Data for various purposes, including but not limited to:

  1. Account registration.
  2. Utilisation of our website
  3. Creation or participation in online tests.
  4. Generation of reports based on information collected from the use of our Products.
  5. Requesting service and support for our Products and providing such support.
  6. Registration for hackathons.
  7. Participation in discussion groups or forums.
  8. Customization of the content you encounter for relevance.
  9. Referring your profile to relevant job opportunities.

We process Personal Data to achieve the following objectives:

  1. Providing reports based on information collected from the use of our Products.
  2. Keeping you informed about the latest Product announcements, software updates, upgrades, system enhancements, special offers, and other pertinent information.
  3. Offering support and assistance for our Products.
  4. Enabling the creation of personal profiles.
  5. Facilitating contact with you when necessary.
  6. Gathering customer feedback and providing support.
  7. Administering opt-in events, marketing, or promotional activities on SIS.
  8. Conducting questionnaires and surveys to enhance our products and services.
  9. Assisting in recruitment inquiries.
  10. Personalising marketing communication and website content based on your preferences.

Furthermore, we may process your personal data when it is in our legitimate interests to seek professional advice, including but not limited to legal proceedings, obtaining legal advice, or establishing, exercising, or defending legal rights. Your privacy and data protection are of utmost importance to us, and we are dedicated to maintaining transparency and compliance with applicable laws and regulations.

CONSENT

Your choice to furnish Personal Data to SIS is entirely voluntary and is considered acquired when you register and establish your account on our Company Systems. It's important to recognize that access to specific features, promotions, and services may be restricted if the necessary Personal Data is not provided. By signing up, you implicitly consent to receiving email or newsletter communications from us. Should you wish to cease receiving such communications, you have the option to adjust your preferences using the 'Unsubscribe' link provided at the conclusion of the emails or by reaching out to us via email at webarchitect@rajdigital.co 

HOW IS THE INFORMATION USED?


SIS will utilise your Personal Data strictly in accordance with the provisions outlined in this policy. If you wish to discontinue the use of your Personal Data in this manner, you can request the deactivation of your account through the account settings.

Our processing of your Personal Data is contingent upon having a lawful basis, which encompasses, but is not limited to, the following:

  1. Consent
  2. Contractual necessity (i.e., processing necessary for the performance of a contract, such as your user agreement enabling us to provide you with our Products)
  3. Legitimate interests, including those of others (e.g., our users), such as:

       Providing websites and services, along with any requested support.

       Responding to inquiries or fulfilling your requests.

       Diagnosing technical problems with the Website and Services.

       Sending information believed to be of interest, such as service announcements, newsletters, educational materials, and event details.

       Sending administrative information, like notices related to the Services or policy changes.

       Understanding how the Websites and Services are used to enhance and optimise them.

       Preventing, detecting, mitigating, and investigating fraudulent or illegal activities.

       Adhering to descriptions provided at the point of information collection.

       Complying with legal obligations, resolving disputes with users, and enforcing agreements.

       Protecting, investigating, and deterring against fraudulent, harmful, unauthorised, or illegal activities.

YOUR RIGHTS

You possess specific rights regarding your Personal Data, outlined as follows:

  1. Access: You have the right to request more information about the Personal Data we hold about you, including obtaining a copy of this data.
  2. Correction: If you believe any Personal Data we hold about you is inaccurate or incomplete, you can request corrections or supplements. Some of this information can be corrected directly through your user profile or account settings on SIS. Please promptly notify us upon identifying any inaccuracies or incompleteness.
  3. Objection: You can inform us if you object to the collection or use of your Personal Data for specific purposes.
  4. Erasure: You can request the deletion of some or all of your Personal Data from our systems. Although immediate deletion will be carried out, residual data may persist in certain logs, purged within a year after data deletion. Once your data is deleted, your SIS account will cease to exist.
  5. Restrictions: You can request the deactivation of your SIS account to restrict further processing of your Personal Data.
  6. Portability: You have the right to request a copy of your Personal Data in a machine-readable format.
  7. Withdrawal of consent: If we process your Personal Data based on your consent (as indicated at the time of data collection), you have the right to withdraw your consent at any time. It's important to note that exercising this right may require providing express consent on a case-by-case basis for the use or disclosure of specific Personal Data if deemed necessary for utilising some or all of our Products.


TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA:

  1. General: The information you provide on the Company Systems may be disclosed by SIS to its employees, agents, representatives, consultants, subsidiaries, affiliates, and third-party providers (including government bodies, service providers, academic institutions, and subcontractors) who require the information for the purposes of (a) operating and maintaining the Company Systems, (b) data processing or storage, (c) maintaining an efficient and commercially viable business, and/or provision of additional SIS programs; (d) to comply with applicable laws or schemes SIS is participating in, to comply with directions of any government or regulatory authorities, and to obtain licences or approvals. By using the Company Systems and receiving SIS services, you consent to SIS's disclosure of information as set out in this Section herein.
  2. Hiring Partners: We may provide your data to our hiring partners after taking your consent. We provide resumes, phone numbers, email addresses, and other relevant information to our hiring partners to enable users to get job offers.
  3. Events of Reorganisation: In any given instance, if SIS undergoes any events of reorganisation, merger, acquisition, insolvency, or bankruptcy, SIS may sell, transfer, or share some or all of our assets, including your information, subject to notification to you pertaining to the transfer of your information.
  4. SIS will not publish, sell, or rent your personal information to third parties for their marketing purposes without your explicit consent.


DATA SECURITY

The information you provide, subject to disclosure in accordance with this policy, shall be maintained in a safe and secure manner by SIS. Your information will be protected, to a commercially reasonable extent, against unauthorised access, use, or disclosure. Our databases and information are stored on secure servers with appropriate firewalls. Additionally, we conduct vulnerability scanning and adhere to PCI standards annually, and our Company Systems undergo regular malware scanning. Furthermore, we employ SSL certificates to encrypt all transferred data.

As a user of the Company Systems, you bear the responsibility to ensure data security. You must not disclose your assigned authentication parameters, including your username or password for using the Company Systems, to any person. You acknowledge that you will be solely responsible for all acts committed using your username/other authentication parameters.

Considering the nature of internet transactions, SIS does not assume any responsibility for the transmission of information collected from you or generated by your use of the Company Systems or the services. Any transmission of such information over the internet is undertaken at your sole risk. SIS does not assume any responsibility if you or any third party bypasses the privacy settings or security measures on the Company Systems.

Despite all efforts, while SIS will make reasonable attempts to ensure the safety and security of information collected from you or generated by your use of the Company Systems or the services, it does not make any representations or warranties regarding the adequacy, safety, foolproof nature, or impenetrability of the security measures.


INTEGRATION WITH LINKED & THIRD-PARTY WEBSITES:

Links to external or third-party websites may be provided solely for your convenience. Such links from us to an external website do not imply or indicate that SIS endorses or assumes any responsibility for the content or use of such a website. SIS does not provide any representation regarding the quality, safety, suitability, or reliability of any external websites or any content or materials contained within them. It is crucial for you to take necessary precautions, especially to ensure appropriate safety from viruses, worms, Trojan horses, and other potentially destructive items.

THIRD-PARTY AD NETWORKS:

Our Website may utilise third-party network advertisers to display advertisements about our Products on third-party websites, based on your visits to our site and other websites. This enables us and these third parties to target advertisements by displaying ads for our Products that might interest you.

The services of third-party network advertisers may use cookies, JavaScript, and other technologies to make their ads effective and personalise them for you. These third-party cookies and technologies are governed by each third party's specific privacy policy, not this one. We may provide these third-party advertisers with anonymized and aggregated information about your usage of our website and our Products; however, we do not share your Personal Data with these third parties. You also have the option to deny access to data for such third-party ad networks.

ANONYMIZED INFORMATION:

Despite anything to the contrary in this policy, SIS may use any information provided to SIS in relation to or as part of the services in providing services to its other clients and to develop and create reports, statistical analysis, and benchmarking analyses for its clients, provided that such reports contain only anonymous, aggregated data and do not identify you by name. Such information may also be shared with or provided to service providers, clients, and other companies.

AGE RESTRICTIONS:

You explicitly agree that you are 18 years of age or older unless represented by a parent or legal guardian. Where the collection of any information becomes necessary for the performance of our contractual obligations or when required under the concerned law, we shall notify you in a time-bound and appropriate manner, providing information about the purposes and reasons for such collection and seeking your explicit consent, and where applicable, parental authorization, prior to the processing of such data. If SIS determines that it is in possession of any information belonging to an individual below 18 years of age, submitted, collected, or generated in breach of the terms of this Policy, it will delete the same without notice to the individual to whom such information belongs.

CONTACT US:

If you encounter any issues or have grievances regarding our policy or the way we collect or store your information, or any aspect related to the personal information you provide to us, please reach out to webarchitect@rajdigital.co. We will make every reasonable effort to ensure that your grievance is acknowledged and addressed within a period of 30 days from the date of receiving your grievance.

This policy should be reviewed in conjunction with other agreements you may engage in with SIS and the Terms of Service (ToS)[1]  published by SIS on SIS's website. By accepting this policy, you explicitly consent to SIS's use and disclosure of your personal information in accordance with this policy.