These Terms of Service (the “ToS”) applies with respect to the usage of the Platform (defined hereinafter) and the services offered by SAMS Innovative Services Private Limited (“Raj Digital”, “SIS”, RICR”, “we”, or “us”), a private limited company incorporated under the Companies Act, 2013, as amended and having its registered office at HQ Raj Group, Minal Residency, JK Road, Bhopal - 462023. SIS conducts its business under the brand titled “Raj Digital” and “RICR”, which is owned and operated by SIS. In these ToS, the term “RICR” and “Raj Digital” shall mean SIS. These Terms of Service shall apply to mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other communication forums/media hosted by SIS, which shall be deemed to be part of the Platform (defined hereinafter). You are deemed to have accepted these ToS upon usage of RICR Services (defined hereinafter). The terms contained in our privacy policy available at (“Privacy Policy”), or any other policy of SIS related to the Raj Digital or RICR Services are incorporated into these ToS by this reference. Your acceptance of the same will irrevocably and unconditionally bind you to comply with and abide by all the obligations and conditions stipulated herein (unless otherwise explicitly made optional). You will be assumed to continue consenting to these ToS until you explicitly withdraw your consent by notifying SIS of the same in writing. If an executed agreement exists between You and SIS in relation to the Raj Digital or RICR Services, any deviations from these ToS shall only apply when explicitly agreed in writing between the parties to such an agreement. IF YOU DO NOT AGREE TO BE BOUND BY ALL CONDITIONS/CLAUSES CAPTURED IN THESE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.
These ToS may be updated, amended, modified or revised by us from time to time. Each such update or modification to the ToS may be communicated to you via email, through the Website or any other medium. Your continued use of the Raj Digital or RICR Services after any such changes shall constitute your consent to such changes. We encourage you to refer to these ToS from time to time to ensure that you are aware of any additions, revisions, amendments or modifications that we may have made.
The following defined terms having their respective meanings as provided below have been used in these ToS:
“Customer” refers to any User who has paid and subscribed to any of the Programs, which may include execution of a subscription agreement (or any similar agreement executed between such User and SIS) or compliance with certain additional terms by the User in this regard; “Platform” shall mean the websites www.rajdigital.com and www.ricr.in (collectively, the “Website”), and any other platform (including chat groups, RICR hosted social media forums/pages and web pages) which may allow you to access and/or use the SIS Services via any other device/medium; “RICR Content” means and includes all questionnaires, interview ideas, study/course material in any format, ideas, concepts, inventions, systems, platforms, software, interfaces, tools, utilities, templates, forms, techniques, design formats, methods, processes, algorithms, know-how, trade secrets, and other technologies and information acquired, created, developed or licensed independently by us, prior to or outside the scope of these ToS and any improvement, modification, extension or other derivative works thereof and all intellectual property rights thereto. RICR Content excludes all User Data; “User Data'' means all electronic data, information, or other content submitted or provided by a User to be stored, collected or processed by us in connection with such User's authorised use of the RICR Services; “ You ” or “ User ” shall mean any user of the Platform.
SIS provides users with access to various computer science training programs designed by SIS for both undergraduates and professionals within RICR (Raj Institute of Robotics & Coding) or any other program or application introduced by SIS from time to time (collectively referred to as "Services" or "RICR Services"). SIS retains the right, at its sole discretion, to add, modify, suspend, or discontinue all or any part of the RICR Services at any given time. Your continued use of RICR Services, subsequent to the posting of any changes (including feature additions or removals), constitutes your acceptance of these changes.
Any information provided for the purpose of registering and setting up your account (as outlined below) is deemed accurate, complete, and up-to-date. You are solely responsible for the activities occurring on your account, including those of authorised users, and for maintaining account security along with any inputted information. SIS bears no responsibility for the accuracy or legitimacy of information, data, or User Data uploaded or posted on the Platform. For clarity, as long as your account is accessed with the correct login credentials and unless unauthorised access is reported, you shall bear sole responsibility for all actions/defaults related to your account.
In acknowledgment of your acceptance of these Terms of Service (ToS), and if applicable, any subscription agreement (or similar agreement) executed between you and SIS, SIS grants the user a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited licence to access and use the Platform and Services in accordance with the ToS.
During your time with RICR, you would have access to multiple people/ resources that help you learn better. The access policy may vary across those.
Following is the policy for each of those resources:
● Class recordings / Recording of mentor sessions / Recording of TA sessions / Recording of masterclasses: We guarantee access to all recordings till 90 Days post-completion of your last mandatory class with RICR (as part of the program you joined), subject to the terms herein (including without limitation those on termination).
● Training Assistant Support: TA support is available to you throughout your RICR journey even when you have paused your course. You can also seek help from the community in Facebook/Linkedin/ Whatsapp groups and chances are that you will find help from peers / other learners (Disclaimer: RICR does not guarantee a response from other learners/peers on these groups and other peer discussion forums)
● Community Groups: You will continue to have access to the community groups created by us forever (unless for some reason, the platforms themselves cease to exist - for example, if Facebook/ Linkedin shuts down / Whatsapp shuts down, then We do not have any liability).
● Assignments / Notes: You will continue to have access to your assignments and notes taken during the RICR course forever.
● Career opportunities: Learners at RICR are connected to relevant job opportunities through the following channels:
○ Community groups where an alumni/peer/mentor/TA might post job opportunities and can connect you if there is relevance.
○ Finally, there are a set of companies that RICR might work with directly to help them hire. In such an engagement, there is an internal team that helps facilitate connections to hiring companies. Help from this channel is not available once you have completed 90 days post-completion of your last mandatory class (as part of the program you enrolled in).
It is important to note that RICR does not take any placement guarantee. More details are in the placement policy document.
Notwithstanding the above, RICR may discontinue access to the resources set out herein for learners who have completed its Programs, provided that such learners will be given a 30-day notice to download all assignments attempted, code, and all notes taken. RICR also has the right to withdraw access to the above resources if you withdraw from the course, breach the ToS set out herein, or in the event of termination or suspension of your account.
At RICR, we understand the importance of transparency in our fee policies. It is essential to note that the fees paid to the institute or platform are generally non-refundable as per our standard policy. However, the management acknowledges that exceptional situations may arise that warrant special consideration.
If an exceptional circumstance arises, such as Unintentional double payment of fees, RICR reserves the right to review the situation and, at its discretion, make adjustments or provide refunds. The administrative team will evaluate exceptional cases individually and decide on fee adjustments or refunds.
Please be aware that the non-refundable nature of fees remains our standard policy, and any exceptions are granted solely at the discretion of RICR. This policy is in place to ensure the smooth operation and sustainability of our educational programs and services.
The institute welcomes students, parents and guardians to contact our administrative office for assistance with fees or exceptional circumstances. Our team will handle all matters with fairness and clarity.
In case the Platform fees is being/has been paid by a third party on your behalf/you have availed of any third party financing option, it will be your responsibility to continue to make any payments to such third party, even if you wish to withdraw from and discontinue access to the relevant Program to which you subscribed, and you agree that SIS has no obligation or responsibility to cease or waive your obligation to make such payments.
SIS reserves the right to suspend or terminate your access to the Platform and its services, with or without notice, and to exercise any other legal remedy, in situations where:
● You breach any terms and conditions outlined in this ToS.
● SIS is unable to verify or authenticate any information provided by you to SIS.
● SIS has reasonable grounds to suspect any illegal, fraudulent, or abusive activity on your part.
Upon temporary suspension, indefinite suspension, or termination, you are prohibited from continuing the use of the Platform under the same account, a different account, or re-registering under a new account. SIS may, at its discretion, destroy and/or delete all data and other information related to your account. All provisions of the ToS that, by their nature, should survive termination will do so, including, but not limited to, warranty disclaimers, indemnity, and limitations of liability.
As part of the registration process, you will be required to accept our ToS and provide us with your name, phone number, email ID, and, in certain scenarios, the contact information of your parents/guardian. At no time will we request access to your password unless you have explicitly granted written permission for us to access your account in response to a request for assistance or support.
Ensuring that the information you provide is accurate, secure, and not misleading is your responsibility. When creating an account username and password, you agree not to use (i) the names and information of another person; (ii) words that are trademarks or property of another party (including ours); or (iii) words that are vulgar, obscene, or in any way inappropriate. You confirm that you will neither use another User's account nor provide access to your account to any third party. Additionally, you acknowledge that you are solely responsible for the activities occurring on your account and must keep your account password secure without sharing it with anyone. Notify us immediately of any security breaches or unauthorised use of your account. At no point will SIS be liable for any losses resulting from unauthorised use of your account; you shall be solely liable for losses incurred by SIS or others due to such unauthorised use, if any.
You are solely responsible for obtaining and maintaining any equipment or ancillary services necessary to connect to, access, receive the RICR Services, or use the Platform. This includes hardware devices, software, and other internet, wireless, broadband, phone, or other mobile communication device connection services. You must ensure that such equipment or ancillary services are compatible with the Platform, and you are responsible for all charges incurred in connection with the use of the Platform or RICR Services in conjunction with such equipment and ancillary services.
All User Data that you generate, transmit, transfer to us, submit, display, or otherwise make available while utilising the RICR Services should only be information that you own or have the right to use or share (as applicable). If you transmit any personally identifiable information to us, we will assume that you have informed the relevant person and obtained the necessary consent for such transfer, sharing, processing, and/or use of the information on the Platform and/or concerning the Services. We may utilise the aforementioned information in accordance with our Privacy Policy and in compliance with applicable laws.
While we make commercially reasonable efforts to ensure the persistent and continuous availability of data stored on our servers to our Users, we will not be held responsible in the event of third-party server failures or any other factors beyond our reasonable control. These factors may lead to the permanent deletion, irretrievability, or temporary inaccessibility of User Data.
We engage various third-party service providers to empower and offer you the RICR Services. During this process, we may share User Data with some of these third-party service providers, as necessary for them to deliver the required services. We will strive to ensure that all our third-party service providers are bound by and adhere to the same obligations of confidentiality and data privacy that we commit to you. The Platform might contain links to third-party websites. SIS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party website. By utilising the Platform, you explicitly release SIS from any liability arising from your use of any third-party website or services.
As a condition of use, you commit not to utilise the RICR Services for any purpose prohibited by these ToS, by law, or other rules or policies implemented by us from time to time. The RICR Services and RICR Content are provided solely for your personal, non-commercial use. You agree to promptly notify us if you observe any other User breaching the terms contained herein or any policy associated with the Programs.
While using the Platform, you must not:
Furthermore, you must not (directly or indirectly): (i) take any action that imposes or may impose an unreasonable or disproportionately large load on SIS's (or its third-party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Platform; (iii) bypass any measures we may use to prevent or restrict access to the RICR Services (or parts thereof); (iv) modify, translate, or otherwise create derivative works of any part of the RICR Services or the Platform; or (v) copy, rent, download, extract, lease, distribute, or transfer any part of the Platform, RICR Content, or any third-party User Data unless SIS specifically allows you to do so.
SIS has the right to terminate or suspend your account and access to the Program in the event of a breach of the Rules and Acceptable Usage Policy. Any rewards or prizes for quizzes or other competitions will be awarded at the sole discretion of SIS, and SIS may also cap/limit rewards to repeat winners at its discretion to encourage participation. SIS will not be responsible and shall have no liability if you provide incorrect information or payment details to SIS.
The Platform and the RICR Content, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds, artwork, and computer code, are owned and controlled by SIS and/or its licensors. The design, structure, selection, expression, and arrangement of such content mentioned hereinabove are protected by copyright, patent, and trademark laws, and other applicable laws on intellectual property rights. We reserve all rights, title, and ownership in and to the Platform and RICR Content.
SIS's logos, trademarks, and service marks that may appear on the Platform, including but not limited to “SIS”, “Raj Digital”, “RICR”, and “Raj Institute of Coding & Robotics”, (collectively, “SIS Trademarks”) are the property of SIS and are protected under applicable laws on intellectual property rights.
Your copying, distributing, displaying, reproducing, recording, downloading, modifying, or in any other way using the RICR Content in any manner not specified in these ToS will be a violation of copyright and other intellectual property rights, and SIS reserves its rights under applicable law accordingly.
You shall, at all times, remain the complete owner and retain all rights and title in and to the User Data. This includes assuming liability and responsibility in cases where the User Data breaches any conditions of confidentiality, any intellectual property rights, or any other third-party rights. By posting any User Data through the RICR Services, you grant SIS and its affiliates a worldwide, non-exclusive, royalty-free, irrevocable, sub-licensable, and transferable licence to use, copy, reformat, modify, translate, display, sell, create derivative works, and distribute such User Data for or in connection with the use of the RICR Services.
You agree that we may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of: Obtaining feedback in relation to the Platform or RICR Services; and/or Resolving any complaints, information, or queries received from you regarding the same. Any feedback provided by you may be used by SIS without any restriction or obligation to compensate you, and we are under no obligation to keep such feedback confidential.
SIS prohibits you from:
You shall not host, display, upload, modify, publish, transmit, update, or share any information/content that:
SIS shall, upon obtaining knowledge by itself or being brought to actual knowledge in writing or through email about any breach of the above conditions, may temporarily suspend/delete your account, impose penalties, or take any other actions that SIS may deem fit. We shall also be entitled to preserve such information and produce such records before governmental and/or judicial and/or regulatory authorities for investigation purposes as may be required by applicable law.
In your use of the Platform, you will at all times comply with all applicable laws and regulations, and any code of conduct issued by RICR, or supplemental/additional terms issued by RICR. In case of non-compliance with any applicable laws, rules, or regulations or this ToS by a User, we shall have the right to immediately terminate your access or usage rights to the Platform and to remove non-compliant User Data from the Platform. SIS shall not be liable to refund any fees/consideration collected from a Customer in case such Customer’s access to the Platform is terminated by SIS for any reason detailed herein. In the case of suspicion of any non-compliance with any applicable laws, rules, or regulations, or this ToS by a User (including but not limited to the Tos relating to the Rules and Acceptable Usage Policy and the Rights and Obligations relating to the Content), SIS shall have the right to suspend your access to relevant content or the entire Platform for such time as may be deemed necessary, notwithstanding anything contained above.
In the course of your usage of the RICR Services, you may post reviews, comments, suggestions, ideas, questions, and other content or send any other communications as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing any third party’s intellectual property rights, or otherwise injurious to third or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any other form of spam. Further, you hereby grant SIS a limited, royalty-free, worldwide, non-exclusive licence to use the User Data (including the contents specified herein) in further developing the Platform and for the purpose of its marketing or promotional activities.
SIS reserves the right to make changes to RICR Content including but not limited to course duration, curriculum, product, and policies from time to time due to constantly evolving industry scenarios and other reasons, without any notice to you.
The RICR services and the RICR content are provided on an “as is” and “as available” basis and are without warranty of any kind, express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. SIS and its directors, employees, agents, suppliers, sponsors, and partners do not warrant that: (a) the RICR services and the platform will be secure, error-free, or available at any particular time or location; (b) any defects or errors will be corrected; (c) any content or software available at or through the platform is free of viruses or other harmful components; or (d) the results of using the platform will meet your requirements. the RICR services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. SIS is not responsible for any delays, delivery failures, or other damage resulting from such problems. your use of the platform and the ricr services is solely at your own risk.
You will be awarded a certificate of successful completion of a Program (“Program Certificate”) upon fulfilling the criteria and requirements of SIS, which SIS may update from time to time. The decision to award any such Program Certificate or other acknowledgment of successful completion of a Program would be solely at SIS’s discretion. SIS may choose not to offer any such Program Certificate or other acknowledgment of successful completion for some Programs. SIS may decide at its sole discretion whether to provide a record concerning a Customer’s performance in a Program. The format of any certificate, credential, or other acknowledgment, and of any performance provided by SIS relating to a Program will be determined by SIS at its sole discretion and may vary as per the Program.
SIS has no obligation to have the RICR Services, RICR Content, Programs, or Program Certificates recognized by or affiliated with any educational institution or accreditation organisation. Any Programs offered in collaboration with a university/college or other partner (“Partner”) will be subject to the terms of such Partner, and you agree to be bound by them upon subscribing to such Programs. SIS provides education-related services through the Platform. The Platform or the RICR Services MUST NOT be construed as a university. The Users understand and acknowledge that SIS cannot award certificates recognized by any regulatory body such as the All India Council for Technical Education or University Grants Commission.
It is the sole responsibility of the Customer enrolling in a Program to check the accuracy of and evaluate the suitability and relevance of the Program elected. The enrollment in a Program is non-transferable.
You acknowledge that certain parts of the Platform may be enabled by third-party service providers, and you agree to abide by their terms and conditions to the extent such terms are applicable to you. SIS shall not be responsible for any disruption of RICR Services caused by any such third-party service provider.
You agree to defend, indemnify, and hold harmless SIS, its affiliates, subsidiaries, and each of their respective employees, contractors, directors, suppliers, and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, arising from or related to (i) your use or misuse of, or access to, the Platform and/or RICR Services; (ii) your violation of the ToS or any applicable law; (iii) your violation of any rights of a third party concerning the usage of the Platform. SIS reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will assist and cooperate with us in connection therewith.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SIS (NOR ITS DIRECTORS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS, OR RESELLERS) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; OR (II) FOR YOUR RELIANCE ON THE RICR SERVICES; OR (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF ONE THOUSAND RUPEES (INR 1,000/-); OR (IV) FOR ANY MATTER BEYOND ITS REASONABLE CONTROL, EVEN IF SIS HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.
The RICR ToS shall be governed by and construed in accordance with the laws of India, without regard to the conflict of laws provisions thereof. All claims, differences, and disputes arising under or in connection with the Platform, the RICR ToS, or any transactions entered into on or through the Platform shall be subject to the exclusive jurisdiction of the courts at Bhopal, India, and you hereby accede to and accept the jurisdiction of such courts.
Unless explicitly agreed upon in written form by SIS, complete payment for enrollment and participation in a RICR Program is mandatory at the time of registration. To facilitate payments for any RICR Program or the acquisition of services or products provided by SIS through the Platform, it is necessary to have internet access and a currently valid accepted payment method, as specified on the Platform ("Payment Method"). SIS does not retain any credit card information or other details restricted by the Reserve Bank of India (RBI) for payment processing; instead, it has engaged with payment gateways for this purpose. Through the utilisation of a third-party payment provider, you commit to adhering to the terms/policies established by said third-party payment provider. If SIS's third-party payment provider stores such information, you acknowledge that SIS is not liable for such storage, and the decision to permit the third party to store such information is entirely at your discretion, based on its terms/policies. SIS bears no responsibility for any loss of such information or any ensuing losses resulting from its misuse, and SIS is not obliged to compensate you for any such loss or indemnify you in any manner. Additionally, you agree to cover all relevant fees for payments conducted through the Platform.
SIS does not endorse all payment methods, currencies, or locations for transactions. Applicable taxes are determined according to the billing information provided during enrollment/purchase. Transactions on the Platform might be subject to foreign exchange fees or exchange rates.
Some programs of Raj Institute of Coding & Robotics [RICR] are associated with NSDC (https://nsdcindia.org/), and consequently, the fees collected from these programs are exempt from Goods and Services Tax (GST) in line with entry number 69 of Notification No. 12/2017- Central Tax (Rate) as amended. Modules not affiliated with the NSDC scheme will not receive exemption benefits and will be subject to taxation under GST.
SIS will furnish a 'bill of supply' for exempted services and a separate 'tax invoice' for students wishing to avail themselves of other Programs.
By utilising the Website and/or enrolling on www.ricr.in, you grant us permission to communicate with you via email, phone calls, or SMS to provide information about our services, share product details, present promotional offers available on the website, and inform you about offers provided by associated third parties. For these purposes, personally identifiable information may be collected. Regardless of whether you are registered under the Do Not Disturb (DND), Do Not Call (DNC), or National Customer Preference Register (NCPR) service, you authorise us to contact you from RICR for the aforementioned reasons for up to 365 days from your registration with us. This Privacy Policy outlines how RICR handles personally identifiable information collected during your presence on the RICR site and when using RICR's services. The policy also encompasses the treatment of personally identifiable information shared with RICR by its business partners. However, this policy does not extend to specific RICR products or services, your visits to RICR's pages, or participation in promotions. RICR may also receive personally identifiable information from its business partners.
During your registration with RICR, we request information such as your first name, last name, contact number, email, date of birth, and gender. Once you register and sign in to our services, you are no longer anonymous to us. Additionally, during registration, you may be prompted to register your mobile phone, email ID, pager, or another device to receive text messages and other services on your wireless device. Through registration, you authorise us to send SMS/email alerts for your login details, any other service requirements, or promotional messages/emails.
If a user genuinely believes that their copyright has been violated, they may submit a written communication to us containing the following:
The copyright infringement notice should be directed to the following address:
Attention: Mr. Pranay Das
Address: RICR, 4th Floor, Minal Mall, Minal Residency, J.K. Road, Bhopal [M.P.], India - 462023
Email: pranay@ricr.in
If any provision of these Terms of Service (ToS) is deemed unenforceable or invalid, that specific provision will be restricted or eliminated to the minimum extent necessary. This adjustment will ensure that the ToS, as a whole, remains in full force, effect, and enforceable.
Any failure by SIS to enforce a particular right or act in response to any breach by you under these ToS will not be construed as, or constitute, an ongoing waiver of that provision. Nor will it be considered a waiver of any other breach or failure to comply with another ToS provision, unless expressly consented to in writing by SIS.
These ToS are personal to you and cannot be assigned or transferred by you without the prior written consent of SIS. However, SIS reserves the right to assign, transfer, or delegate any of its rights and obligations under these ToS without requiring your consent.
No agency, partnership, joint venture, or employment relationship is established as a result of these ToS. Neither party has the authority to bind the other concerning any third party.
All notices under these ToS must be in writing and will be considered duly given when received. This includes personal delivery, certified or registered mail with return receipt requested, electronic confirmation of receipt (if transmitted by facsimile or email), or two days after being sent for next-day delivery through a recognized overnight delivery service.
SIS shall not be liable for the failure to perform or delay in performance of any obligations if such failure or delay is caused by events substantially beyond its control. These events include, but are not limited to, acts of God, acts of public enemies or governmental bodies, war, terrorism, floods, fire, strikes, pandemics, epidemics, civil unrest or riots, power outages, and unusually severe weather.
By accepting these ToS through your use of the Platform, you certify and acknowledge that you are 18 years of age or older. If you are under 18 or under the legal age in your jurisdiction to enter into a binding contract, you must use the Platform only under the supervision of a parent or legal guardian who agrees to be bound by these ToS. If you are a parent or legal guardian agreeing to these ToS for the benefit of an individual below 18 years of age, you are fully responsible for their use of the Platform, including all financial charges and legal liability they may incur. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into these ToS and abide by all terms and conditions outlined herein.
In the event you have any queries/complaints regarding usage of the Platform, including but not limited to reporting any violation of these Terms of Service, please contact our Grievance Officer, Pranay Das at Pranay@ricr.in. The complaints will be redressed in the manner provided under the Information Technology Act, 2000 and rules framed thereunder.
These Terms of Service constitute an "electronic record" as defined by applicable law, including the Information Technology Act, 2000. Generated by a computer system, these terms do not necessitate any physical or digital signatures.